How does ordering work?

The Sun Store is open! Note that some items are "available on site" and will be available for pickup in person, same day, at OSS . Items marked as "ship to you" will ship directly to you from our print partner. Refer to each product page for details, or your order confirmation.

Everything that's shipped is made for you as soon as you place an order. Making products on demand instead of in bulk helps reduce overproduction (and costs!) Earth Protectors, always. 🌎 ✌️

See FAQs below or reach out to us at store@pacificprimary.org.

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FAQs

How does ordering work?

Some of our items are exclusive seasonal drops, and won't be available for long. Other items, however, we'll always have In rotation!

If you order something that says it's "available on site," you'll be able to pick it up same day at OSS. If you order something that's "ship to you," it'll ship directly to you from our print partner.

This model allows us to keep our merch fresh n' fun, while also decreasing our costs and waste.

Where will my items ship?

If you order an item that's marked as "ship to you," you'll enter your shipping details and It'll come come directly to you (usually within 2 weeks). If it's an "available on site" product, you'll pick that up at your earliest convenience at OSS!

Do you offer returns?

Sadly, we can not facilitate returns. However, we strongly encourage you to offer your item up to another kiddo or adult! We hear the PP aftermarket is hot...

How is pricing determined?

We've worked hard to find the highest-quality items, at the fairest prices.

If you are ordering a shipped item, our vendor will calculate shipping. Unfortunately, we have no control over shipping costs.

Help! I can't decide what to order.

Decisions, decisions, decisions. Choices can be tough, we get it. We've done our best to include product information, including sizing and fabrication on each listing.

Will my products look like this horrible AI Mockup?

No. Phew! We've made note of products that are printed vs. embroidered. And there may be some color variation.

We welcome you to send us photos of you or your kids in their swag so that we can offer the whole community a better representation of what they're actually buying! Please send photos to store@pacficiprimary.org.

I'd like to volunteer to help with the store!

Have a design idea or design skills? Know your way around a retail strategy? Want to help brighten peoples' day at merch pickup? We welcome any and all volunteer help! Just drop us a note at store@pacificprimary.org.

Drop us a line!

Have a question? A new design idea? We'd love to hear from you! Please remember that this store is run by parent volunteers, not bots. We surely won't get back to you in 24 hours, but we will do it with a smile! store@pacificprimary.org